If you’re involved in selecting or purchasing customer service or support software, this is an excellent opportunity to share your professional expertise and get paid for it. User Interviews is currently seeking men and women ages 18 and older across the United States to participate in a virtual professional interview about customer service tool buying decisions.
Study Details:
- Dates: October 9–10
- Duration: 45 minutes
- Pay: $200
- Format: Virtual (participate from anywhere in the U.S.)
During this one-on-one interview, researchers will ask about how your organization evaluates, selects, and implements customer service platforms such as CRMs, ticketing systems, and helpdesk tools. Your experience will help companies better understand the priorities and challenges of software buyers.
You may be asked about:
- The decision-making process for choosing customer service tools
- Key factors like cost, integration, and scalability
- Pain points or lessons learned from past software implementations
This is a high-paying, professional study designed for those with direct purchasing or decision-making authority.
Spots are limited and fill quickly for expert-level interviews, so apply early to secure your place.